Refund Policy

1. 30-Day Money-Back Guarantee

The AI Systems Academy offers a 30-Day Strategic Thinking Guarantee on all membership subscriptions. If you are not satisfied with your membership within 30 days of your initial purchase, you may request a full refund.

2. Eligibility Requirements

2.1 Timeframe

Refund requests must be submitted within 30 calendar days of your initial subscription purchase date. The 30-day period begins on the date your payment is successfully processed.

2.2 One-Time Refund

This guarantee applies only to your first purchase. If you cancel, receive a refund, and later re-subscribe, the 30-day guarantee does not apply to subsequent subscriptions.

2.3 No Abuse Policy

We reserve the right to refuse refunds if we detect abuse, fraudulent activity, or repeated refund requests. This policy is designed to protect both legitimate customers and our business.

3. How to Request a Refund

To request a refund, please:

1. Email us at hello@aisystemsacademy.com with the subject line "Refund Request"
2. Include your full name and the email address associated with your account
3. Provide your order number or payment confirmation (if available)
4. Briefly state the reason for your refund request (optional but helpful)

We will process your refund request within 5 business days of receipt and respond to confirm.

4. Refund Processing

4.1 Processing Time

Once approved, refunds are processed immediately. However, depending on your payment method and financial institution, it may take:

• Credit/Debit Cards: 5-10 business days to appear in your account
• PayPal: 3-5 business days
• Bank Transfers: 7-14 business days

4.2 Refund Method

Refunds are issued to the original payment method used for the purchase. If that method is no longer available, we will work with you to arrange an alternative refund method.

4.3 Refund Amount

You will receive a full refund of the amount you paid, including any applicable taxes. Processing fees are not refunded, but we cover those costs.

5. What Happens After Refund

5.1 Access Termination

Upon refund approval, your membership access will be terminated immediately. You will no longer have access to:

• Membership content and frameworks
• Community access
• Live sessions and recordings
• PRD review opportunities

5.2 Content You Keep

You may keep any content you downloaded or saved during your membership period, including:

• Frameworks and templates you downloaded
• Notes and materials you created
• Bonuses received during launch week (as stated in guarantee)

6. Subscription Cancellation vs. Refund

Important Distinction:

• Cancellation: Stops future billing but does not refund past payments. You retain access until the end of your paid billing period.
• Refund: Returns your payment and immediately terminates access. Only available within 30 days of initial purchase.

You can cancel your subscription at any time without requesting a refund. Cancellation is separate from the refund guarantee.

7. Non-Refundable Items

The following are not eligible for refund:

• Subscriptions cancelled after the 30-day guarantee period
• Renewal payments (the guarantee applies only to initial purchases)
• Processing fees charged by payment processors (we cover these costs)
• Any purchases made outside the membership subscription (if applicable)

8. Chargebacks and Disputes

If you are unsatisfied, please contact us first to request a refund through our official process. Initiating a chargeback or payment dispute without contacting us may result in:

• Immediate account termination
• Permanent ban from our services
• Additional fees from payment processors

We are committed to resolving issues fairly and quickly. Please give us the opportunity to help before initiating a chargeback.

9. Consumer Protection Rights

This refund policy is in addition to, and does not limit, any rights you may have under applicable consumer protection laws, including:

• Distance Selling Regulations: In some jurisdictions, you may have additional rights for online purchases
• Consumer Protection Acts: Various state and federal laws may provide additional protections
• Credit Card Protections: Your credit card issuer may offer additional dispute resolution options

Nothing in this policy limits your statutory rights. If you believe you have additional rights under local law, please contact us.

10. Special Circumstances

10.1 Technical Issues

If you experience persistent technical issues that prevent you from accessing our services, contact us immediately. We will work to resolve the issue. If we cannot resolve it within a reasonable time, we may offer a refund or account credit even outside the 30-day window.

10.2 Billing Errors

If you are charged incorrectly or experience a billing error, contact us immediately. We will investigate and correct any errors promptly. Refunds for billing errors are not subject to the 30-day limitation.

11. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Material changes will be communicated via email or prominent website notice. Changes apply to purchases made after the effective date of the updated policy. Your refund rights for existing purchases are governed by the policy in effect at the time of your purchase.

12. Contact Us

For refund requests, questions about this policy, or assistance with your subscription, please contact us: